Privacy Policy

Build Tours LLC

Last updated: December 28, 2025

Build Tours LLC (“Build Tours,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us when you visit our website (www.buildtours.com), book a tour, or interact with us in any way.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

a) Information You Provide Directly

When you book a tour, contact us, subscribe to our newsletter, or otherwise interact with us, you may provide:

  • Full name

  • Email address

  • Phone number

  • Billing and payment information

  • Booking details (tour type, date, number of guests)

  • Any additional information you voluntarily provide (such as special requests)

b) Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the site

  • Referring website or source

This information is used to improve website performance, security, and user experience.

c) Comments & User-Submitted Content (If Applicable)

If you choose to leave comments or submit content on our website (where enabled), we may collect the information shown in the submission form, as well as your IP address and browser details, to help detect spam and maintain site security.

Some automated tools may be used for spam prevention and security purposes.

2. Cookies & Similar Technologies

Our website uses cookies and similar technologies to:

  • Enable essential website functionality

  • Remember user preferences

  • Support security and spam prevention

  • Analyze website traffic and performance

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

3. Embedded Content & Third-Party Services

Our website may include embedded content from third-party websites (such as videos, maps, or booking tools). Embedded content behaves in the same way as if you visited the third-party website directly.

These third-party services may:

  • Collect data about you

  • Use cookies or tracking technologies

  • Monitor your interaction with the embedded content

We encourage you to review the privacy policies of any third-party services you interact with.

4. How We Use Your Information

We use your personal information to:

  • Process and manage tour bookings

  • Communicate important tour-related information

  • Respond to inquiries and customer support requests

  • Send marketing communications (only if you opt in)

  • Improve our tours, services, and website

  • Comply with legal, tax, and regulatory obligations

We do not sell or rent your personal information to third parties.

5. Sharing of Information

We may share your information only with:

  • Trusted service providers that assist with bookings, payments, email communications, analytics, and website operations

  • Legal or regulatory authorities if required by law

All third parties are required to safeguard your data and use it only for authorized purposes.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill bookings and provide services

  • Meet legal, accounting, and tax obligations

  • Resolve disputes and enforce agreements

When personal data is no longer required, it is securely deleted or anonymized.

7. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of online transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

8. Your Rights & Choices

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications at any time

  • Withdraw consent where applicable

To exercise your rights, please contact us at info@buildtours.com.

9. International Users

Build Tours is based in the United States. If you access our services from outside the U.S., you understand that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

10. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children without parental consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website or services after changes indicates acceptance of the revised policy.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Build Tours LLC

Email: info@buildtours.com

Website: www.buildtours.com

GDPR Privacy Addendum (European Economic Area & UK)

This GDPR Privacy Addendum applies to individuals located in the European Economic Area (EEA), the United Kingdom, and Switzerland and supplements the Build Tours Privacy Policy.

For the purposes of the General Data Protection Regulation (EU) 2016/679 (“GDPR”), Build Tours LLC is the Data Controller of your personal data.

1. Legal Basis for Processing Personal Data

We process personal data under the following lawful bases, as defined by GDPR Article 6:

  • Contractual necessity – to process tour bookings, payments, and deliver services you request

  • Consent – for marketing communications and newsletters (where you opt in)

  • Legitimate interests – to operate, secure, and improve our website and services

  • Legal obligation – to comply with tax, accounting, and regulatory requirements

Where consent is required, you may withdraw it at any time.

2. Categories of Personal Data

For EU and UK users, we may process:

  • Contact information (name, email, phone number)

  • Booking and transaction details

  • Communication history

  • Technical data (IP address, browser type, device information)

We do not process sensitive personal data unless explicitly required and lawfully permitted.

3. Your GDPR Rights

Under GDPR, you have the right to:

  • Access – request a copy of your personal data

  • Rectification – correct inaccurate or incomplete data

  • Erasure – request deletion of your data (“right to be forgotten”)

  • Restriction – limit how your data is processed

  • Portability – receive your data in a structured, machine-readable format

  • Objection – object to processing based on legitimate interests

  • Withdraw consent – at any time, without affecting prior lawful processing

To exercise these rights, contact us at info@buildtours.com.

4. International Data Transfers

As Build Tours LLC is based in the United States, your personal data may be transferred outside the EEA or UK.

When such transfers occur, we rely on appropriate safeguards, including:

  • Standard contractual clauses approved by the European Commission, where applicable

  • Trusted service providers that comply with GDPR data protection standards

5. Data Retention (GDPR)

We retain EU personal data only for as long as necessary to:

  • Fulfill contractual obligations

  • Meet legal and regulatory requirements

  • Resolve disputes and enforce agreements

Data is securely deleted or anonymized when no longer required.

6. Automated Decision-Making

Build Tours does not use automated decision-making or profiling that produces legal or similarly significant effects under GDPR.

7. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority in the EU or the UK.

We encourage you to contact us first so we can address your concerns directly.

8. Contact – Data Protection

For GDPR-related questions or requests, please contact:

Build Tours LLC

Email: info@buildtours.com

Subject line: GDPR Request

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